1. By concluding a distance contract, i. When making a purchase in the online store www.donnashop.lv, it is possible to exercise the right of withdrawal and unilaterally withdraw from the contract within 14 calendar days from the date of receipt of the goods.
2. The product must be returned without damage, without visible signs of use, without removing and damaging the price and proof marks
3. To return the product you need to fill in the return form.
4. Return of the product can be made within 14 days by sending the product by post (SIA “URIS”, Brīvības 148A, Rīga, LV-1012) together with the purchase documents and packaging received at the time of delivery. URIS does not cover the postage costs of returning the goods.
5. If you exercise the right of withdrawal, the donnashop.lv online store is obliged to refund the money to the same bank account from which the payment was made as soon as possible, but not later than within 14 calendar days from the day when we received the returned product and verified its quality. for the product concerned.
6. The product can also be exchanged for any other product with or without a surcharge.